8 of excellence of myself make feel proud and confident
Ø I have a family that makes me proud
Ø I'll be better against a good person to me
Ø I am extrovert person
Ø I could bring myself according to the situation and existing conditions
Ø I am honest person
Ø I am friendly
Ø Cheerful
Ø I am a good listener
The reasons why customers / guests left the hotel / restaurant
ü Staff are not impressive upon arrival of guests(not welcoming)
ü High occupancy
ü Restaurant looks dirty
ü Service takes a long time and make the guests wait
ü The price is quite expensive
ü Taste food that is not tasty and the menu is boring
ü Staff who are less concerned with what is asked guests
ü The dishes ,cutleries and glasses is dirty
ü The waiter does not have good attitude
ü Unsatisfied with the service provided
ü And the most influential is the restaurant itself is boring,it does make guests feel uncomfortable being in a long time
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